Phone
- (800) 774-3959
- Open until 6:15 pm (EST)
- Hours (EST)
  - Mon to Fri, 9 am to 6:15 pm
Live Chat
- Start Chat – Online until 6:15 pm (EST)
- Hours (EST)
  - Mon to Fri, 9 am to 6:15 pm
Email
- Hours (EST)
  - Mon to Fri, 9 am to 5 pm
  - Sat to Sun, 10 am to 8 pm
- Response Times
  - sales@goreadyinsurance.com (within 1 hour)
  - claims@goreadyinsurance.com (within 1 to 3 hours)
  - service@goreadyinsurance.com (within 1 to 3 hours)

Contact Us

Our customers are important to us, and we are committed to ensuring you are completely satisﬁed with the service we provide. We are available 24 hours a day, across time zones, and in multiple languages to assist you.

Policy Lookup

Need help with your policy? To ensure you reach the correct department, please fill out the form below:

Policy Number or Email Used

Purchase/Departure Date

Zip Code

If you’re still having trouble ﬁnding your policy information, or if you need further assistance, don’t hesitate to reach out to us directly:

Mail

Aegis General Insurance Agency
Travel & Cancellation Insurance Division
4507 N Front St, Suite 200
Harrisburg, PA 17110

Office: 1-800-774-3959

(If you have trouble ﬁnding your policy information or contact details using the Policy Lookup section, please contact us during business hours, and we’ll be happy to assist you).

Email: service@goreadyinsurance.com

(Require assistance with your travel insurance policy? Email us and we’ll respond 7 days a week).

Looking to sell Aegis’s Plans or book a Group?

Contact our Sales Team
Email: sales@goreadyinsurance.com

Need Immediate Emergency Travel Assistance?

Within the USA:

Toll-Free

1-877-317-3472

Traveling Outside the USA

Call Collect

1-305-455-0896

Stress Less Benefits Included with Every Plan

This valuable feature helps clients avoid paying out of pocket and dealing with claim reimbursements. By reaching out to Aegis right away during a covered event—such as a flight delay, illness, or injury—our team can step in to manage the situation and cover the costs upfront. Whether it’s rescheduling flights and accommodations, organizing medical treatment, or facilitating emergency evacuation or repatriation, we handle the logistics so travelers can focus on their journey. Learn More →

Contact Us

Policy Lookup

Mail

Office: 1-800-774-3959

Email: service@goreadyinsurance.com

Looking to sell Aegis’s Plans or book a Group?

Need Immediate Emergency Travel Assistance?

Within the USA:

Traveling Outside the USA

More Help

Contact Us

Stress Less Benefits Included with Every Plan